Need to print a file for an important meeting, can't find the printer on the device list, or get a message that your printer is offline? Well, you're not the only one having this problem, but don't worry, it's not a difficult problem to solve. Here are five solutions to try. You may not need to try them all; follow the steps until you find the one that works for you. Before you begin, make sure there are no problems with your printer. If the problem is with your printer, you can ask our printer repair service for help. The Printer Is Not Turned On. Your printer may appear offline if it is not turned on. Make sure your printer is plugged into a working power outlet. The Printer Is Not Properly Connected To Your Computer. The printer's offline state is the printer's way of notifying you that there is a problem with the communication between your computer and your printer over a USB cable or network connection (wired and wireless). On...